University of Phoenix is dedicated to serving our students, from enrollment to graduation and beyond. We’ll help you make the most of your time, provide the services you deserve and help you achieve the success you desire.
Support Services Include:
Your Personal Graduation Team
As a University of Phoenix student, you receive guidance from expert representatives who comprise your graduation team. Your enrollment representative will answer your questions and streamline the process of preparing for school. Your finance representative can help you arrange the financial options that are best for you. And your academic representative is available to ensure your success, whether it’s helping you create a schedule that meets your needs or making sure you are on track to graduate.
Online Administrative Ease
At University of Phoenix, you can conduct all of your administrative business online, including registering for class, updating your account, downloading textbooks and learning materials—even checking your schedule and grades. Other online services available through your student web site include a GPA calculator, transfer credit information, degree completion requirements, financial services and requesting transcripts.
Technical Support
It’s reassuring to know that technical support is available 24/7, except major holidays. All you have to do is call and a knowledgeable representative will answer your questions or help you solve technical issues.
A Comprehensive Electronic Library
Imagine going to the library any day, anytime, anywhere. At University of Phoenix, our online library offers a vast array of scholarly and professional research materials. Although it’s digitally updated and remotely accessible, the library has a full-time team of professional librarians and research specialists who oversee the online collection and are available to assist you with academic research.
Current students, access the University Library by logging onto eCampus, the student website.
Academic Help
At University of Phoenix, you enjoy 24/7 access to several software tutorials, as well as online writing and math assistance. Specifically, the Center for Writing Excellence offers an automated system that can review your papers for correct grammar and usage. Reviews by faculty members and other experts also are available, along with web-based writing tutorials.
Similarly, the Center for Mathematics Excellence provides helpful online assistance. Need a refresher for basic math or algebra? Want help understanding statistics? Supportive, easy-to-follow tutorials and exercises can give you the confidence you need.
Many University of Phoenix locations also offer additional services to support students. For instance, many locations have Resource Centers, which provide services such as workshops, computers, Internet access, study rooms and tutoring.